E-Government and Citizen

E-Government – A Paradigm Shift Towards Responsive and Efficient Governments

The efficient governments of today are synonymous with information technology (IT) savvy organisations, leveraging on the increasing power of the Internet to herald a new age of E-Government excellence. Indeed, the power of increasingly robust info-comm infrastructure and persistent connectivity has enabled the world’s governments to rethink the interaction possibilities with their citizens and businesses, opening up whole new ways and opportunities to better serve them.

At Ecquaria, our vision is to be the definitive leader in delivering nation-wide E-Government solutions to global governments, citizens and businesses across a multitude of verticals.

Think E-Gov. Think Ecquaria.

Since 1998
Since 1998, Ecquaria has been at the forefront of delivering high impact E-Government solutions worldwide. The years of experience has enabled the company to develop strong core competencies in grasping the underlying complexities of key government processes and understanding the specific needs of citizen users. Not only has Ecquaria helped enhance Government-to-Citizen (G2C) communication, the company has also improved governments’ efficiency through innovative solutions. Besides garnering a resultant trove of best practices, Ecquaria’s E-Government implementation experience is made complete by truly global perspectives.


We take great pride in our 100% success track record for each and every project, as well as consultancy engagement. Leveraging on the tenacity and sound technical capabilities of our professionals, Ecquaria ensures the success of all its E-Government implementations.

100-government-client-baseEcquaria is deeply focused in its core E-Government expertise. As such, our customer base consists 100% of government agencies. We channel our resources toward constant enhancement of our competencies in order to remain one of the leading organisations in global E-Government advancement.

Through the deployment of citizen-centric, E-Government solutions of nation-wide impact, Ecquaria has translated its wealth of relevant expertise to bring about efficiencies for both Singapore Government agencies as well as overseas such as Qatar, The Bahamas, and more.




Singapore Public Service Infrastructure

In the vein of studying progressive nations with comprehensive, efficient E-Government implementations, one needs to look no further than Singapore. For 5 consecutive years, the prosperous city-state has topped the list of 55 countries in Waseda University’s Annual International E-Government Ranking study. Singapore’s present-day effectiveness in delivering value to citizens and businesses through citizen-centric E-Services did not happen by chance. The advent of internet technology back in year 2000 birthed countless possibilities in automated service delivery for citizens. Ecquaria’s role as one of the E-Government pioneers was instrumental, leveraging on its thought leadership to conceptualise and subsequent implement the Singapore Public Service Infrastructure (PSI).

The PSI represents the end product of a standardised and unified approach in building a common platform for all E-Services to be rapidly deployed, triggering a revolutionary paradigm shift from physical counter services to online services across all government agencies. Home to 1700 E-Services and still counting, the PSI undoubtedly remains the foundation in shaping the Singapore E-Government landscape into the efficient eco-system it is today.


Qatar Service Platform

In 2008, Qatar’s Supreme Council of Information and Communication Technology (ictQATAR) partnered Ecquaria Technologies to launch the Qatar Service Platform (QSP), the flagship initiative under ictQATAR’s integrated government program to develop and integrate government-wide E-Services in support of their charter to harness ICT in achieving public service innovation. The QSP provides the platform that hosts existing and future government E-Services. Designed with a common service gateway, the QSP allows agencies the flexibility to develop and host their E-Services centrally and reap efficiencies across agencies through sharing of common services such as user authentication and E-payment. The QSP helps to meet the objectives of ictQATAR to connect, enrich and inspire Qatar’s citizens and businesses, transforming the way the government and businesses run and improving the lives of the people who live and work in Qatar.


The Bahamas E-Government

Ecquaria made its mark in the Caribbean Republic in a big way, being part of the Singapore E-Government expertise team in heralding a new approach for the public to do business with the Government. Jointly collaborating with the Infocomm Development Authority of Singapore International (IDA International), Ecquaria developed and officially launched the new E-Government Web Portal and E-Services in the Bahamas in 2011. Amongst the first batch of E-Services catered to citizens and businesses included the Renewal of Driver’s Licence, Real Property Tax Payments, Service-Wide Customer Service and Vendor Inquiry. Leveraging on our deep domain and implementation expertise, Ecquaria helped kick-start E-Government efforts in The Bahamas by strengthening the ICT infrastructure and improving online service delivery.

Ecquaria E-Government Platform – Actualise Your E-Government Strategy


For an E-Government to deliver a set of convenient, empowering services that truly generates value to its key stakeholders, it is important to consider the implementation’s relevance and speed of delivery. The means of delivery and ease of use of the E-Government’s services should also be taken into account, not only for the public users but also for agency users and system administrators. Quick to deploy across a wide range of government functions on traditional infrastructure or agile virtualisations, the Ecquaria E-Gov Platform has seen global implementation in mission-critical verticals such as Business Licensing, E-Judiciary, E-Healthcare, Workforce DevelopmentEducation and more.

E-Government Projects


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